LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Award-winning online meeting software. Discover GoTo Meeting.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Get Started
  • About OpenVoice
product logo
Back button image Back
Back button image
product logo

General FAQs

Here is a generalist list of frequently asked questions about OpenVoice.

What is OpenVoice?

OpenVoice is a reservation-less audio conferencing service, providing robust web-based account tools that allows user provisioning and audio meeting controls for users to manage small and large audio conferences without operator assistance.

What does reservation-less or ad-hoc conference calling mean?

Reservation-less or ad-hoc conference calling means that you do not need to schedule or reserve bridge capacity for a meeting. Since OpenVoice is a reservation-less conferencing platform, as a meeting organizer you can hold meetings on your telephone 24 hours a day, seven days a week, 365 days a year – without having to plan ahead.

Is there a time limit for how long a conference can be in session?

No. However, please note that the individual maximum call duration is heavily dependent on the various telecommunications carriers that transport the call on your phone. This is especially true for international callers, as their calls may transit through various carriers before reaching the OpenVoice bridge. In general for US Toll calls, our carriers support at least a 6-hour call duration and for US Toll Free calls our carriers support calls at least a 9-hour call duration.

How many participants can I have on my meeting?

The OpenVoice administrator can configure your conference room to support between 25-500 individual callers or lines to join your meeting during account creation.

Is there an operator assisted option available in the OpenVoice Solution?

No. OpenVoice calls are reservation-less and do not require an operator to start or manage a conference call.

What email address are my organizer notification emails coming from?

All your notification emails like welcome emails, preference updates, end of conference notices and end of recording notices come from the following email ID - "OpenVoice (DO.NOT.REPLY@logmein.com)".

How do I cancel my account?

Please see Cancel Your Subscription Plan for more information.

Can I use my OpenVoice dial-in numbers with my GoToMeeting or GoToWebinar account?

Yes. When scheduling a meeting or webinar, click Provide your own conference call number and enter your OpenVoice phone number(s) and conference number into the field.

Note: If you're recording your GoToMeeting or GoToWebinar sessions, the audio portion will not be recorded with the video. Please use enhanced audio for combined audio/video recording.
Related Articles:
  • Technical Help
  • Audio FAQs

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Cookie Preferences
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC