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Why is my Poly TC8 Touch Panel stuck in "Waiting for Pairing" mode?

If your Poly TC8 Touch Panel is stuck on the "Waiting for Pairing" screen, you need to pair it to the hardware.

This article applies to GoTo Room with Poly Studio X30 and Poly Studio X50.
  1. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar.
  2. When prompted, enter the username and password. The default credentials are:
    • Username: admin
    • Password: last 6 characters of your Poly X30 or Poly X50 serial number.
  3. Click General Settings > Device Management.
  4. Under Available Devices, select and pair the TC8 with your MAC address.
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