HELP FILE

Why don't I see the GoToRoom home screen on my display?

There are a couple reasons why the GoToRoom home screen is not showing up on your display.

Check the following:

  • Make sure the display is powered on. If it is turned off, press the Power button.
  • Make sure the Intel NUC is powered on (Poly and Logitech). If it is turned off, press the Power button.
  • Make sure the right input source is selected on the display (Poly and Logitech). Double-check which input (e.g., "HDMI 1") the Intel NUC is plugged into on the display, and then make sure that same input is selected as the source. Use the Source button on your remote control to see and change input settings.