GoTo Room is now using the GoTo Calendar App to sync your calendar with GoTo services. That means you no longer need Cronofy and need to update your Google Calendar to use the GoTo Calendar App. Updating will take 1-2 minutes, and you will not have to reassign the calendars to rooms.
Update your Office 365 calendar integration
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Select Admin Settings in the left menu.
- Under GoTo Room and Calendar Integration, select Update. Make sure you are using the same Office 365 credentials to keep your rooms resources after the update.
- Select Office 365.
- Connect via Enterprise App (basic) - This method allows admins to set up GoTo Room calendar integration without having to manage permissions and calendar resources. Learn more.
- Connect via Service account (advanced) - This method requires admins to manage permissions and calendar resources that GoTo Room has access to. Learn more.
- Sign in using your Office 365 admin credentials.
- Review the Privacy Policy and Terms of Service and select Accept.
- You've successfully updated your integration! Select Manage Rooms to review a list of connected calendars.
Update your Google calendar integration
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Select Admin Settings in the left menu.
- Under GoTo Room and Calendar Integration, select Update.
- Select Google and install the GoTo Calendar under Step 1. Make sure you are using the same G Suite credentials to keep your rooms resources after the update.
- Once installed, return to the browser tab with the classic GoTo Admin Center. Check the "I have installed the GoTo Calendar App" box under Step 2 and select Connect.
- Sign in using your G Suite account credentials (you do not need admin credentials here). We recommend using a service account because if the user performing this step is ever removed, the integration will no longer work.
- You've successfully updated your integration! Select Manage Rooms to review a list of connected calendars.
Update your Microsoft Exchange calendar integration
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Select Admin Settings in the left menu.
- Under GoTo Room and Calendar Integration, select Update. Make sure you are using the same Exchange credentials to keep your rooms resources after the update.
- Select Exchange.
- Enter the following information.
- Service account email address
- Service account password
- Exchange server URL if your Autodiscover service is not configured
- Review and accept our Privacy Policy and Terms of Service.
- You've successfully updated your integration! Select Manage Rooms to review a list of connected calendars.
