Configure Your Office 365 Service Account for GoTo Room Calendar Integration

If admins are connecting via Service Account, they must set up a service account with an Application Impersonation role before connecting a calendar in the Admin Center.

Connect to the Exchange Online Powershell

Admins need to connect to the Exchange Online Powershell to run commands. If Multi-Factor Authentication is configured, refer to Microsoft's article on connecting Exchange Online PowerShell.

Open Windows PowerShell and run the following command.
$UserCredential = Get-Credential
In Windows PowerShell Credential Request, enter your admin credentials and select OK.
Enter and run the following command.
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
Enter and run the following command.
Import-PSSession $Session -DisableNameChecking

Configure the ApplicationImpersonation role (admins only)

In the Office 365 Admin Portal, create a new user with a name you want to use for GoTo Calendar (e.g., GoTo RoomCalendar). Make sure this user is assigned a license that grants access to email.
Connect to the Exchange Online Powershell (previous task).
Enter and run the following command to create a management scope and limit access to room resources.
New-ManagementScope -Name "GoToRoomResourceMailboxes" -RecipientRestrictionFilter {RecipientTypeDetails -eq "RoomMailbox"}
Enter and run the following command to assign the ApplicationImpersonation role with the policy created in the previous step.
New-ManagementRoleAssignment –Name "ResourceImpersonation" –Role ApplicationImpersonation –User "GoToRoomCalendar" –CustomRecipientWriteScope "GoToRoomResourceMailboxes"

Create room resources

In the Office 365 Admin Portal, select Resources and Rooms & equipment in the left menu.
Select + Add.
Enter the following information and select Add.
- Name
- Email and domain
- Capacity, location, phone number (optional)

Create a room list

Admins must add the room resources they want integrated to a room list.

Warning: You cannot create room lists from the Office 365 Admin Portal. This must be done using the Exchange Online Shell.

Connect to the Exchange Online Powershell (previous task).
To create a room list, enter and run the following command.
New-DistributionGroup -Name "GoToRoomList" -RoomList
To add your room resources to this list, enter and run the following command. Run the command for every room resource you want mapped to GoTo Room.
Add-DistributionGroupMember –Identity "GoToRoomList" -Member "NewMeetingRoom"
You're ready to add your calendar in the GoTo Admin Center (classic)!

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