How do I use virtual backgrounds?

    You can change your camera background with one provided in the GoTo app or to a custom one.

    Watch video

    Note: This is a beta feature for GoTo and currently undergoing changes until its official release.
    Make sure your system is supported.
    Note: If you do not see the option to change your background option, please reach out to your account admin.
    Table 1. System Requirements
    System Minimum requirements
    Operating system

    Windows 10 or newer

    macOS Catalina 10.15 or newer

    Processor 2.5 GHz 2+ core CPU (Intel Core I, Athlon, or Ryzen series)

    Integrated 2015 or newer

    Discrete 2012 or newer

    If you are on the Camera preview screen, select Virtual Background icon and choose the desired background.
    1. Start or join a meeting.
    2. Select Settings icon in the top toolbar then Camera.
    3. Under Virtual Background, choose one of the filters.
    4. To add a custom background, select the Plus tile then open the desired file. Select the custom background to preview it.

      Note: The GoTo app supports .PNG, .JPG, and .JPEG files.

    5. Select Share.