Change webcam background
For more privacy during meetings or for a more professional look, change your camera background using our built-in Virtual Background feature which allows you to choose a pre-uploaded image from GoTo or upload your own custom background. You can select a virtual background before joining a session or after you've already joined.
Note: If you do not see the option to change your background option through the web or desktop app, please reach out to your account admin. This feature is not supported in the mobile app.
Before you begin: View the system requirements for this feature:
| System | Minimum requirements |
|---|---|
| Operating system | Windows 10 or newer macOS Catalina 10.15 or newer |
| Processor | 2.5 GHz 2+ core CPU (Intel Core I, Athlon, or Ryzen series) |
| GPU | Integrated 2015 or newer Discrete 2012 or newer |
The following are recommended best practices for using a virtual background:
- Lighting: Ensure you have bright, even lighting. Natural light is great, but if that's not possible, use soft, diffused artificial lighting. Avoid harsh shadows, lighting from the sides and backlighting.
- Background: A plain, solid-colored background works best. If you don't have a green screen, a blank wall can suffice.
- Clothing: Avoid wearing colors that are similar to your virtual background to prevent blending in. Solid, contrasting colours work best.
- Green Screen: If possible, use a green screen. It provides the best results by allowing the software to easily distinguish you from your background.
- Camera Position: Position your camera at eye level and ensure it's stable. This helps maintain a professional appearance.
- Resolution: Use a high-resolution camera to ensure clarity. Most modern webcams are sufficient, but higher-end models can provide better results.
- Software Settings: Familiarize yourself with the virtual background settings beforehand. Adjust the settings to optimize the background effect, such as blurring or adjusting the intensity.
- Start or join a meeting.
Fastpath: If you are on the Camera preview screen, select
and then select the desired filter/background before starting or joining the session.
- From
> Camera > Virtual Background, select the desired filter/background or upload a custom background using the Plus tile.
Note: You can upload and store up to 10 PNG, JPG, and JPEG files. There is no size limitation, but we recommend resizing the image to the aspect ratio of your camera. If you aren't sure what the aspect ratio is, upload an image with a minimum resolution of 1280x720 pixels (720p).