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How do I use virtual backgrounds?

    Change your camera background with one provided in the GoTo app or using a custom one. You can select a virtual background before joining a session or after you've already joined.

    Note: If you do not see the option to change your background option, please reach out to your account admin.

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    Table 1. System Requirements
    System Minimum requirements
    Operating system

    Windows 10 or newer

    macOS Catalina 10.15 or newer

    Processor 2.5 GHz 2+ core CPU (Intel Core I, Athlon, or Ryzen series)
    GPU

    Integrated 2015 or newer

    Discrete 2012 or newer

    Note: You can upload and store up to 10 PNG, JPG, and JPEG files. There is no size limitation, but we recommend resizing the image to the aspect ratio of your camera. If you aren't sure what the aspect ratio is, upload an image with a minimum resolution of 1280x720 pixels (720p).

    Before joining a meeting

    If you are on the Camera preview screen, select Virtual Background icon and then select the desired background.
    1. Start a meeting.
    2. From the Camera preview, select Virtual Background icon and then select the desired filter/background or upload a custom background using the Plus tile.
    3. Select Start my session or Join when you are ready.

    After joining a meeting

    1. Join a meeting.
    2. From Settings icon > Camera > Virtual Background, select the desired filter/background or upload a custom background using the Plus tile.
    3. Select Share when you are ready.