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How do I sign in?

    When you create a new GoTo Meeting account or receive an email that you have a new GoTo Meeting account through your company, there are various ways you can sign in to your account based on the sign-in options that have been set up.

    If you are an attendee joining someone else's meeting, you do not need a GoTo Meeting account and do not need to sign in.

    Your sign-in experience may vary depending on the password manager application that you use.
    Note: If you forgot your password, you can reset it at any time. If you are having trouble signing in, view here to troubleshoot.

    Sign in options Steps
    Sign in with an email address and password
    The majority of GoTo Meeting organizers use the same email address and password to sign in as they did when their account was created.
    1. Go to https://app.goto.com/meetings.
    2. Enter your account email address, then select Next.

      Note: If the "Remember me" option was enabled before your company enforced Enterprise Sign-In (SSO) as your only login method, your login session will remain unaffected, and the next time you are prompted to sign in you must sign in using single sign-on.

    3. Enter your account password, then select Sign in. If prompted, verify your login.
    Sign in using single sign-on
    For some GoTo Meeting users who are part of large companies, their IT admin may have enabled and/or enforced Enterprise Sign-In (single sign-on). This means they use the same username/password to sign in to GoTo Meeting as they do for other work systems such as their email or work-issued computer.
    1. Go to https://app.goto.com/meetings.
    2. Enter your company email address, then select Next.
    3. If you are not automatically redirected, select Continue.
    4. You'll be redirected to your company's sign-in page, where you can proceed to sign in with your company credentials.
    Notice: Interested in enforcing single sign-on as your users' only sign in method for accessing their product account?  Select Contact Support to get in touch our Customer Care team.
    Sign in with a social media account
    You can choose to sign in using one of your existing social media accounts such as Facebook, Google, LinkedIn, or Microsoft. This ensures that while you are signed in to the social provider on your device, you can access your GoTo product with no additional sign-in steps.
    Important: You must first sign in to your GoTo Meeting account using your email address and password in order to connect a social media account.
    1. Go to https://app.goto.com/meetings.
    2. At the bottom of the screen, select the desired social media option.
      Note: If you do not see this option, that's because you haven't connected your social media account yet. Sign in using your GoTo Meeting email address and password and connect a social media account.
    3. Follow the instructions to select your desired social account (if applicable) and proceed to sign in on your social media sign-in page.
    4. For accessing your GoTo Meeting account in the future, if you are already signed into the provider, you can launch GoTo Meeting with no further sign in steps. If you are not signed into your social media provider, you'll be prompted to sign in using that account again.

    Sign in to the mobile app

    Download the GoTo mobile app on your mobile device from the App Store or Google Play Store.

    1. Open the GoTo mobile app on your mobile device.
    2. Select Sign In.
    3. Enter your email address, then select Next.
    4. Enter your password, then select Sign In.