How do I optimize my computer for video sharing?
Although GoToMeeting does not officially support sharing video, many customers want to share video playing on their computer during an online screen-sharing session. This guide describes the best settings for sharing video during a presentation.
In order to best share video, we recommend that attendees as well as organizers join the meeting session from a high-speed, wired connection. Furthermore, you should be aware of the bandwidth limitations on your internet connection. For best results in either the attendee or organizer role, we recommend closing all non-essential applications, such as email, instant messaging and internet browsers.
Setting Up Your Computer
- Open Settings.
- Under Tools, select Options > Performance > Advanced.
- Ensure that under Video Acceleration, "Use Overlays" is unchecked and "Use High-Quality Mode" is selected. Unless "Use Overlays" is unchecked, video appears as a black box to attendees.
- Click OK.
Take the following steps to set up your PC and GoToMeeting to stream video:
- On your primary PC, the one you use to share video, navigate to the Audio pane and select Use Mic & Speakers.
- On your secondary PC, ensure that you are also set as an organizer, navigate to the Audio pane and select Use Telephone. Essentially, you’re using this PC to supply yourself a telephone number with which to dial into the audio portion of the presentation. From this point forward, all instructions apply only to the primary PC:
- Locate the audio jacks for both audio input and output on the back of your computer.
- Run a 3.5mm audio cable between the two in order to make your audio output reroute back into the computer, enabling your attendees to hear as well as see your videos.
- In the Audio pane, click Audio Setup, which opens your preferences window.
- Click the Microphone Setup drop-down and select Audio Input.
- Click the Speakers Setup drop-down and select Audio output.
- Click OK.
Tips & Tricks
Playing a video file that you have on your computer works much better than streaming video from a website.
- Due to the high-bandwidth nature of GoToMeeting sessions, there is a limit to the quality of video transmission to your attendees. The more updates on the screen, the choppier the video appears. The video itself, unless rebroadcasting a recorded webinar, typically looks choppy and this is unavoidable.
- GoToMeeting capture updates that occur on your screen, and sends those changes to attendees. If you move your mouse from one corner of the screen to another, only a small amount of information is being updated – where the cursor was, and where it goes. If you do the same thing with a window that takes up ½ of your screen, it will look choppy to attendees because it requires a much larger data transfer.
- When sharing video, a headshot of someone talking will look much smoother than a video of someone dancing. The amount of activity and updates required to share a fast moving object is more than GoToMeeting is designed to stream.