HELP FILE

How do I change my cloud recording settings? (Classic)

    Organizers can change their cloud recording settings depending on how the account admin configured the account level user settings.

    Attention: We have a new GoTo app! This article covers the classic GoTo Meeting experience. View How do I change my recording content and security settings? for the new GoTo.
    Remember: Your session history data (including the recording) is stored in your account for 365 days.
    1. Sign in at https://global.gotomeeting.com.
    2. Click Setting in the left menu.
    3. In the "Meetings" tab, scroll down to Cloud Recordings. If you do not see Cloud Recordings, your admin has enabled local recording only or disabled recording completely for your account.
    4. Enable or disable the following features that come with cloud recording.

      • - Get a transcript of your meeting (this feature may be disabled by the account admin).
      • - Automatically detect shared slides and generate a PDF.

    5. Click Save.Cloud Recording Settings