HELP FILE

How do I give a user and user group super admin permissions?

How do I give a user and user group super admin permissions?

Give a user or user group super admin permissions to have full access to your system; including permissions, reporting, billing, and Contact Center.

You must have super admin permissions.
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  1. Log in at https://my.jive.com/pbx.
  2. Click Permissions in the left sidebar.
  3. From General > General Permissions > Who, select the user or user group that needs super admin permissions.

    If you remove yourself from as a super admin, a super admin or Jive will need to add you again.

  4. Check Super administrator from Permissions.
  5. Click Save.
  6. To remove a user or user group, hover over the user or user group you would like to remove and then click Admin Portal Trash Icon. Click Save.