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Super admins have full access to your system; including permissions, reporting, billing, and all of Jive Contact Center. With great permissions, comes great responsibility—so limit these users to only those that need it.

1. Log in at

2. Click Permissions in the left sidebar.

3. From the General tab > General Permissions section, select the user or user group that requires changes.

4. Check Super administrator (Permissions).

  • If you remove yourself from as a super admin, you will need to contact a super admin or Jive to be added again.

5. Click [SAVE].

Tip: To remove a user or user group, hover over the user or user group you would like to remove and then click the trash icon. Click [SAVE] when you are done.