Gérer les participants

Les organisateurs peuvent gérer les participants (couper/activer leur son, désigner un organisateur ou un présentateur, etc.) depuis le panneau des participants.

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Le panneau des participants affiche une liste de tous les participants à la session. Vous pouvez basculer entre l'onglet Participants et l'onglet Personnel (qui affiche les noms des organisateurs, des présentateurs et des invités) pour voir qui participe.

Pendant une session active, ouvrez Personnes panneau.
Sélectionnez le nom du participant souhaité, puis sélectionnez ce que vous voulez faire:
- Muet - Sélectionnez Muet ou Demander de rétablir le son (si le participant s'est mis lui-même en sourdine).
- Faire organisateur/présentateur - Sélectionnez Faire organisateur ou Faire présentateur au choix. Le rôle d'organisateur ne peut pas être supprimé une fois qu'il a été accordé. Si vous ne voyez pas l'option permettant de désigner un présentateur, c'est parce que vous n’êtes pas un organisateur/co-organisateur, ou que le participant est sur une application ou un navigateur qui ne prend pas en charge le partage d’écran.
- Exclure de la session — Sélectionnez Excuser (ou Retirer de la réunion si sur l'app mobile).
- Donner l'accès au contrôle à distance - Si vous partagez votre écran, sélectionnez souris icône ou sélectionnez Contrôle depuis votre barre d'outils principale, puis sélectionnez le nom du participant souhaité. Voir Comment utiliser le contrôle à distance ? pour obtenir de l'aide.
- Activer/désactiver la visibilité des participants — Sélectionnez Afficher la liste des participants/Masquer la liste des participants comme vous le souhaitez.
- Activer/désactiver la webcam — Sélectionnez Activer la caméra/Désactiver la caméra comme vous le souhaitez.
Pour couper tout le monde, sélectionnez Plus > Couper tout le monde. Désactiver Permettre à tout le monde d'activer son si vous souhaitez conserver le son de tous les participants, puis sélectionnez Couper le son de tous. Si vous souhaitez que les participants soient en mesure d'annuler eux-mêmes le son, maintenez l'option Allow everybody to unmute activée.

Si l'appelant X apparaît dans la liste, il s'agit d'un participant qui s'est connecté à l'audioconférence à partir d'un téléphone et qui n'a pas saisi de code PIN audio pour l'identifier. GoTo pour l'identifier. Il s'agit d'un "appelant non identifié" et vous pouvez le gérer de l'une des manières suivantes en survolant d'abord l'entrée et en effectuant les étapes suivantes :

Action	Étapes
Renommer l'appelant	Sélectionnez Editer le nom > Ok.
Couper ou rétablir le son	Sélectionnez Maintenir le son ou Autoriser à couper le son.
Rejeter	Sélectionnez Excuse.

Classic

Attendees pane icon key

The Attendees pane uses icons to describe the status of the attendees and staff members in your session as follows:

**Audio icons**
	Individual is connected via VoIP and unmuted
	Individual is connected via VoIP and has muted themselves
	Individual is connected via VoIP and muted by organizer
	Individual is attempting to connect via VoIP
	Individual is connected via phone and unmuted
	Individual is connected via phone and has muted themselves
	Individual is connected via phone and muted by organizer
	Individual is attempting to connect via phone or they are connected but have not yet entered their audio PIN

**Other icons**
	Individual is the current Presenter (staff only)
	Individual has been given access to keyboard and mouse control
	Individual is currently controlling the keyboard and mouse
	Individual has a webcam connected (but is not sharing it) (staff only)
	Individual is sharing their webcam (staff only)
	Individual is not attentive (i.e., an application other than GoTo Webinar is at the forefront of their screen)
	Individual has asked a question
	Individual has their hand raised
	Individual has been given access to drawing tools

Mute and unmute attendees

By default, all attendees are automatically muted when they join the webinar.

To mute or unmute a single attendee, select the Audio icon next to their name.
Result: Green icons represent unmuted attendees, while orange icons represent muted attendees.
To mute or unmute all attendees, select the Mute All or Unmute All icons at the bottom of the Attendees pane.

Make an attendee presenter

The presenter has the ability to share their screen with other attendees during a session. As an organizer, you can make another attendee the presenter at any time (which does not cause them to automatically become an organizer) . The Presenter will then be able to make anyone else a presenter after them.

Note: Making an attendee a presenter automatically makes the attendee a panelist until the end of the session. See Change Presenter (Desktop App) for more information.

Make an attendee an organizer

Co-organizers are part of the staff who have access to the same organizer tools and features during a webinar and can help organizers facilitate the session or even start it on their behalf. Organizers can either add co-organizers before a session or promote them to the organizer role during a session. While organizers can make anyone a co-organizer of the webinar, only individuals who are also members of the same GoTo Webinar account will be able to start webinars on their behalf.

Note: Although co-organizers can access all the same in-session features and reporting tools as the scheduling organizer, they do not have access to post-session features like archiving recordings and follow-up emails. See Add Co-Organizers_(Desktop App) for more information.

Give an attendee keyboard and mouse control

Presenters can grant other attendees shared control of the keyboard and mouse. This aids in collaboration as it allows them to move the mouse around your shared screen and use their own keyboard to type on it. Your mouse always has priority. You can override their mouse movements at any time to temporarily regain control without removing their access.

Note: See Give Keyboard and Mouse Control (Desktop App) for more information.

Stop/start attendee webcam sharing

To request that an attendee start sharing their webcam, right-click their name in the Attendee list and then select Send Webcam Request.

Note: This feature is only available for staff members (Presenters, panelists and organizers).

Result: The attendee will be prompted to share their webcam (they can select Share My Webcam or Not Right Now).
To stop sharing an attendee's webcam, right-click their name in the Attendee list and then select Stop Webcam Sharing.

Show/Hide Attendees pane for an attendee

If desired, you can allow attendees to see the Attendee list in their own control panels.

From the Attendee pane, right-click their name and then select Allow Attendee List.

Result: A Checkmark icon will be displayed next to the selection when it is enabled, and will disappear when it is disabled.

Grant additional features

From GoTo Webinar > Options in the upper toolbar, enable or disable the following features for attendees:

- Ability to view attendee list
- Ability to ask questions
- Ability to raise hands
- Ability to view session timer

Invite additional attendees

While it's recommended to invite attendees before the session, you can also add them during the session if you haven't met your attendee limit. Any invited attendees will need to complete the registration form first and then download the desktop app or GoTo mobile app to join.

From the Attendees pane, select Invite Others.
From the "Invite people" window, do one of the following:
- Instruct the individual to go to www.joinwebinar.com and enter the 9-digit Webinar ID listed in the window.
- Select Email to launch a new email with the session information automatically populated, then send it to the individual.
- Select Copy to Clipboard to copy the session information to your clipboard, then paste it wherever desired (such as an instant message to the individual

Dismiss an attendee

You can remove an attendee from a session by dismissing them. They will then automatically leave the session and be notified that they were excused.

From the Attendees pane, right-click the desired attendee's name and then select Dismiss <attendee name>.
Select Yes when prompted.

GoTo

Classic

Attendees pane icon key

Mute and unmute attendees

Make an attendee presenter

Make an attendee an organizer

Give an attendee keyboard and mouse control

Stop/start attendee webcam sharing

Show/Hide Attendees pane for an attendee

Grant additional features

Invite additional attendees

Dismiss an attendee

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