HELP FILE

What are the bandwidth requirements for the app?

See below for our bandwidth recommendations.

Note: It is normal to experience some lag at the beginning of your meeting, which should stabilize within a few minutes.
Device How-to
Desktop & Web App
  • Audio: 80 Kbps
  • Video: 2 Mbps
  • Audio, video and screenshare: 5-6 Mbps
Tip: To improve performance, click GoTo Meetings Camera Layout Icon and then choose View Presenter to display only the presenter’s video or screenshare.
Mobile App
  • Audio call: 60 Kbps
  • Video: 0.8 Mbps
  • Screenshare: 1-2 Mbps