HELP FILE

Manage Custom User Fields

    Admins can set up custom fields to track specific metrics for managing users. These fields appear in User Details for each user, as well as within the Activity and User Status reports in the GoTo Admin Center (classic).

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin experience. The article below is meant for admins who use the GoTo Admin Center (classic) at https://admin.logmeininc.com to administer their account. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit our GoTo Admin support site for help.

    Add a custom field for all users (account-wide)

    Create an account-wide custom field, which becomes available to be applied to all user accounts.

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Admin Settings in the left navigation menu.
    3. Under Custom Field, select Add a Custom Field.
    4. Enter your custom field name, then select Save.
    Results: This custom field now appears in User Details for all users.

    Manage custom field values (per user)

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Manage Users in the left navigation menu, then select your desired user.
    3. On the User Details page, locate Custom Fields and select Edit.
    4. Set your desired value for each custom field, then select Save.

      Custom Fields

    Edit a custom field for all users (account-wide)

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Admin Settings in the left navigation menu.
    3. Under Custom Field, select the name of your existing custom field, then make your changes.
    4. Select Save when finished.

    Delete a custom field for all users (account-wide)

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Admin Settings in the left navigation menu.
    3. Under Custom Field, locate the custom field you want to delete and select the Delete icon .
    4. When prompted, select Delete Custom Field to confirm.