Manage Custom User Fields in the GoTo Admin Center (classic)

Admins can set up custom fields to track specific metrics for managing users. These fields appear in User Details for each user, as well as within the Activity and User Status reports in the GoTo Admin Center (classic).

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin experience. The article below is meant for admins who use the GoTo Admin Center (classic) at https://admin.logmeininc.com to administer their account. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit our GoTo Admin support site for help.

Add a custom field for all users (account-wide)

Create an account-wide custom field, which can be applied to all user accounts.

Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
Select Admin Settings in the navigation menu.
Under the Custom Field section, select + Add a Custom Field.
Enter your custom field name, then select Save.

Results: This custom field now appears in the User Details of all users.

Manage custom field values (per user)

Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
Select Manage Users in the navigation menu, then select your desired user.
Locate the Custom Fields section and select Edit.
Enter the desired value for each custom field, then select Save.

Edit a custom field for all users (account-wide)

Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
Select Admin Settings in the navigation menu.
Under the Custom Field section, choose one of your existing custom fields, then make your changes.
Select Save when finished.

Delete a custom field for all users (account-wide)

Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
Select Admin Settings in the navigation menu.
Under the Custom Field section, locate the custom field you want to delete and select .
When prompted, select Delete Custom Field to confirm.

Article last updated: 28 July, 2023