These values can be configured on your third-party identity provider's directory, then further customized in the admin portal where they can then be mapped within User Sync to track metrics for users.

If your account is provisioned with GoToConnect, you can also utilize the "GoToConnect PBX extension" attribute on the ADC v2. Learn more.

You must create custom user fields in order to map the values you configured in your third-party identity provider's directory to be displayed as an attribute for your users. You can choose to add the four default user attribute field names (i.e., employeeNumber, costCenter, division, department) or create your own custom field names to map to each user directory attribute.

For example, if all users within your directory share the same manager, then you could add the manager's name to one of the fields as a user attribute in your directory. Once you run your third-party identity provider's directory, you can then create a custom field for "Manager" in your admin portal so the name can then be mapped to your custom field for all users with that attribute.