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Manage Custom Attributes (optional)

User attributes are data fields in string format. A standard set of SCIM-based attributes for users – employeeNumber, costCenter, division, and department – are available from the Active Directory by default.

These values can configured on the ADC v2, then further be customized in the admin portal where they can then be mapped within User Sync to track metrics for users.

If your account is provisioned with GoToConnect, you can also utilize the "GoToConnect PBX extension" attribute on the ADC v2. Learn more.

Once you have run the ADC v2, you can manage your custom user attributes in the steps below.

Add custom fields in your admin portal

You must create custom user fields in order to map the values you configured in the ADC to be displayed as an attribute for your users. You can choose to add the 4 default user attribute field names (i.e., employeeNumber, costCenter, division, department) or create your own custom field names to map to each user directory attribute.

For example, if all users within your Active Directory share the same manager, then you could add the manager's name to 1 of the fields as a user attribute when editing attribute mapping on the ADC. Once you run the ADC, you can then create a custom field for "Manager" in your admin portal so the name can then be mapped to your custom field for all users with that attribute.

Article last updated: 14 August, 2023