How do I set up Active Directory User Provisioning?
Create, edit, and delete users from the GoTo Active Directory to reflect your changes in the admin portal. This feature is in public beta.
Important:
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit our GoTo Admin support site for help.
Before you begin: All future changes must be made in the Active Directory if you set up User Synchronization. Any user changes made in the admin portal will be reverted back to what is in the Active Directory upon the next sync.
- Set up your domain in the GoTo Organization Center.
- Install the GoTo Active Directory Connector.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select User Synchronizations in the left navigation menu.
- Enable Turn on Active Directory Synchronization with Jive.
- Select Export Errors to CSV and then open the .csv from your downloads.
- Fix any errors found in the GoTo Active Directory.