HELP FILE

Manage Account Info for Users

    Account admins can access any user's details to manage their account and product information from the User Details page.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use the classic GoTo Admin Center at https://admin.logmeininc.com to administer their account. If you're an admin who uses https://admin.goto.com, please refer to How do I change a user's settings?
    1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
    2. Select Manage Users in the left navigation.
    3. Find the desired user and click their name to open the User Details page.

      User details