How do I set up phone status alerts?
Set up phone status alerts to be notified when a specified amount of phones go offline.
About this task: We know how crucial phones are to your daily communication needs. Multiple phones going offline at once is not only frustrating but could be an indication of a broader issue. We’ll notify you immediately when a specified amount phones go offline so you can promptly resolve any issues.
Before you begin:
You must have admin or super admin permissions.
- Sign in at https://my.jive.com/alerts.
- From Phone Alerts, enable Send Phone Status Alerts.
- Enter your phone offline threshold.
- Enter the email address for each alert recipient.