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How do I set up phone status alerts?

    Set up phone status alerts to be notified when a specified amount of phones go offline.

    About this task: We know how crucial phones are to your daily communication needs. Multiple phones going offline at once is not only frustrating but could be an indication of a broader issue. We’ll notify you immediately when a specified amount phones go offline so you can promptly resolve any issues.
    Before you begin: You must have admin or super admin permissions.
    1. Sign in at https://my.jive.com/alerts.
    2. From Phone Alerts, enable Send Phone Status Alerts.
    3. Enter your phone offline threshold.
    4. Enter the email address for each alert recipient.