How do I manage my default assist settings in GoTo Admin?
Update your default assist settings as needed.
Depending on your role, you will also have a
User Settings tab where you can view the features available on a user level for this product and launch the bulk change tool.
Before you begin: You must have an admin or super admin
role to perform this task.
- Sign in to GoTo Admin.
- From
Settings > Assist > System Settings, choose your general settings such as the ability to record your session, the level of access agents have to recordings, and the use of two-factor authentication. - From , choose from the following:
- Select Add Device Access Group to add a new group to your account.
- Select a specific access group to make changes.
- Hover over a group and select
to delete that group.