HELP FILE

How do I find my GoTo Network Test passphrase?

    Provide your GoTo Network Test passphrase to Customer Support to test your network with our team.

    Before you begin: Install GoTo Network Test on a computer that is directly connected to the network you’d like to test.
    1. Open GoTo Network Test from your system applications.

      Result: The GoTo icon will appear in your menu bar (Mac) or taskbar (Windows).

    2. Open the GoTo Network Test drop-down menu.
      Operating System How-to
      Mac Click the GoTo icon in the menu bar.
      Windows Right-click the GoTo icon in the notification area of the Windows taskbar.
      Note: You may have to click Show hidden icons if your icons are hidden.
    3. Select Show GoTo Network Test.
    4. From the System tab, write down your Passphrase (it is four unrelated words).