How do I test my network with GoTo Network Test? - GoTo Connect Support

How do I test my network with GoTo Network Test?

Use the standalone version of GoTo Network Test to check your network performance with our GoTo products.

Before you begin:

If you are using the desktop version of the GoTo app, GoTo Network Test is already built-in, view Test Your Network in the Desktop GoTo app.
If you are not using the desktop GoTo app, you will need to first install the standalone version of GoTo Network Test on a computer that is directly connected to the network you’d like to test.

Open GoTo Network Test from your system applications.
Result: The GoTo icon will appear in your menu bar (Mac) or taskbar (Windows).

Open the GoTo Network Test drop-down menu.

Operating System	How-to
Mac	Select the GoTo icon in the menu bar.
Windows	Right-click the GoTo icon in the notification area of the Windows taskbar. Note: You may have to select Show hidden icons if your icon is hidden.

Choose Launch pre-qualification test — the test will launch in new browser window and may take a few minutes.
After the test is complete, select the product tabs at the top to see how your network is performing with various GoTo products.
Troubleshooting:
- If your network test results show any issues, please contact your internet service provider to review your network connectivity.

Article last updated: 10 August, 2023