HELP FILE

How do I download and install GoTo Network Test?

    Download and install GoTo Network Test to see a comprehensive picture of your network in real-time.

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    1. Download GoTo Network Test for your operating system:

      Important: For the most accurate results, install GoTo Network Test on a computer that is directly connected to the network you’d like to test.

      Operating System System Requirements
      Download for Mac
      • Last two versions of macOS
      • Internet/Outbound HTTPS (TCP Port 443) Access
      • The software uses the Qt Development Frameworks, a third party software library owned by The Qt Company licensed under the GNU LGPL v2.1 license. The source can be downloaded here.
      Download for Windows
      • Windows 7 or Windows 10
      • Internet/Outbound HTTPS (TCP Port 443) Access
      • The software uses the Qt Development Frameworks, a third party software library owned by The Qt Company licensed under the GNU LGPL v2.1 license. The source can be downloaded here.
      • GoTo Network Test needs to establish frequent Internet connections in order to test your connectivity and receive updates. While GoTo Network Test is a clean and secure software, this behavior can be reason enough to get blocked by some antivirus or firewall vendors. In some cases, it might be necessary to manually unblock GoTo Network Test and its update component. The programs that need to be allowed are:
        • %LOCALAPPDATA%\GoTo Network Test\gotonetworktest.exe
        • %LOCALAPPDATA%\GoTo Network Test\autoupdate\launch-autoupdate-windows.exe
    2. Open and run the download install file.
    3. Follow the on-screen instructions to complete the installation. Make sure to read the License Agreement carefully.
    What to do next: Test your network or provide your passphrase to Customer Support to run the test with you.