1. Download GoTo Network Test for your operating system:
   Important: For the most accurate results, install GoTo Network Test on a computer that is directly connected to the network you’d like to test.

   Operating System	System Requirements
   Download for Mac	Last two versions of macOS Internet/Outbound HTTPS (TCP Port 443) Access The software uses the Qt Development Frameworks, a third party software library owned by The Qt Company licensed under the GNU LGPL v2.1 license. The Qt source code be viewed here.
   Download for Windows	Windows 10 or Windows 11 Internet/Outbound HTTPS (TCP Port 443) Access The software uses the Qt Development Frameworks, a third party software library owned by The Qt Company licensed under the GNU LGPL v2.1 license. The Qt source code can be viewed here. GoTo Network Test needs to establish frequent Internet connections in order to test your connectivity and receive updates. While GoTo Network Test is a clean and secure software, this behavior can be reason enough to get blocked by some antivirus or firewall vendors. In some cases, it might be necessary to manually unblock GoTo Network Test and its update component. The programs that need to be allowed are: %LOCALAPPDATA%\GoTo Network Test\gotonetworktest.exe %LOCALAPPDATA%\GoTo Network Test\autoupdate\launch-autoupdate-windows.exes

   Result: A file download pop-up will appear in your browser.

2. Follow the on-screen instructions to complete the installation. Make sure to carefully read and accept the License Agreement.
3. Open GoTo Network Test from your system applications.

   Result: The GoTo icon will appear in your menu bar (Mac) or taskbar (Windows).
   

4. Open the GoTo Network Test drop-down menu.

   Operating System	How-to
   Mac	Select the GoTo icon in the menu bar and choose Show GoToNetwork Test.
   Windows	Right-click the GoTo icon in the notification area of the Windows taskbar and choose Show GoTo Network Test. Note: You may have to select Show hidden icons if your taskbar icon is hidden. Make sure the scale of your monitor is set to 100% or some data could be cut off.

   Result: GoTo Network Test will open.

5. Under the Test tab, verify the Next Test section states Connected and ready. This indicates that test can report network data.

Use the standalone version of GoTo Network Test to check your network performance with our GoTo products or gather the system code and passphrase. The system code can be used to add a network probe in GoTo Admin. The passphrase can be provided to our customer support team so we can help you test your network.

1. Open GoTo Network Test from your system applications.

   Result: The GoTo icon will appear in your menu bar (Mac) or taskbar (Windows).
   

2. Open the GoTo Network Test drop-down menu.
   • Mac: Select the GoTo icon in the menu bar.
   • Windows: Right-click the GoTo icon in the notification area of the Windows taskbar. You may have to select Show hidden icons if your icon is hidden.
3. To run a network test:
   1. Choose Launch pre-qualification test. The test will launch in new browser window and may take a few minutes.
   2. After the test is complete, select the product tabs at the top to see how your network is performing with various GoTo products.
      Fastpath: For results, refer to the "data collected" table within the What is GoTo Network Test? article and analyze the performance of your network.

   Troubleshooting: If your network test results show any issues, please contact your internet service provider to review your network connectivity.

4. To locate your system code and passphrase:
   1. Select Show GoTo Network Test.
   2. From the System tab, locate your Passphrase (it is four unrelated words) or System Code and write it down.