How do I contact Customer Support?

Our team is here for you! The resources below will answer most common questions, but if you can’t find the solution you’re looking for, we have live agents available to help. Each article on this support site has contact options at the bottom that will route you to the team members who know most about that topic.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use to administrate their account. If you're an admin who uses, please visit our GoTo Admin support site for help.

Check the FAQs

Get quick answers with our robust library of help articles and videos. Enter your question in the search bar above or explore the categories on our support homepage.

Popular Topics:

Contact our team

To help us route you to the most knowledgeable agent, be sure to use the contact options at the bottom of a relevant help article or video for your issue. Prefer to be placed in our general support queue? You can use the contact options at the bottom of this page.

Tip: The more info you share, the faster we can help! When contacting us, let us know details like these:
  • Phone Number of the Account /Business Name
  • The device(s) and user(s) impacted
  • Extension number(s)
  • Meeting ID