How do I add a survey to my chat?
DEADLINE EXTENDED: United States carriers will block all unregistered SMS in 2025 due to an industry-mandated regulation to protect consumers (your customers) from spam texts. Don’t wait - complete SMS registration no later than January 14, 2025 if you wish to send text messages.
Add a simple survey to your inbox queues to assess the experience your customer's are having with your agents and product.