Order new phone numbers
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Check which numbers are available and place an order for local, toll-free, or vanity numbers.
Rates vary by number type and country. See your initial quote for your specific pricing. If ordering a different number type than originally quoted, the standard rates will be applied. If you would like to port/transfer a phone number instead, see
Port existing phone numbers.
GoTo Admin
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Before you begin: You must have an admin or super admin
role to perform this task.
- From
Phone system > Phone numbers, select + Order new numbers.
What to do next: Once you have submitted your order, you will be automatically taken to your account to
route your new phone number(s). If a manual order was placed on your behalf, our Telecom team will reach out to you by email with updates.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Check which numbers are available and place an order for local, toll-free, or vanity numbers. Only available in the United States and Canada.
Before you begin: You must have an admin or super admin
role to perform this task.
Rates vary by number type and country. See your initial quote for your specific pricing. If ordering a different number type than originally quoted, the standard rates will be applied. The ordering process below is the same regardless if the number will be permanently or temporarily used.
What to do next: Once you have submitted your order, you will be automatically taken to your account to
route your new phone number(s). If a manual order was placed on your behalf, our Telecom team will reach out to you by email with updates.
Article last updated: 14 March, 2023
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