How do I view call volume analytics in a dial plan?
View call volume analytics to help understand your call flow, troubleshoot dropped calls, and optimize your most frequently used extensions to provide the fastest service to your customers.
Note: This is a beta feature and currently undergoing changes until its official release.
Note: This feature may not be available on your subscription plan.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
What to do next:
Make changes to the dial plan as needed to optimize call flow.
Article last updated: 30 November, 2022