HELP FILE

How do I protect my phone(s) from an internet outage?

    Associate your device(s) with your Business Continuity to preserve your most essential on-premise phone functions during an internet disruption or a complete outage.

    1. If you are not already, sign in to your admin portal.
    2. From Devices, select the device that needs to be added to your business continuity. You can use the device type bubbles to filter the list.
    3. From Settings > General > Advanced > Business continuity, use the drop-down menu to choose the desired device or check Use system default to use the default device for your account.

      Note: To change the default device, contact Customer Support.

    4. Select Save when complete.
    5. Repeat as needed for other devices.