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How do I export a list of all users' phone settings?

Download a list of all current users' phone settings such as extension, dialable username, and dialable password in a single file.

Before you begin: You must be assigned an Admin or Super admin role to perform this task.
This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
  1. Sign in to GoTo Admin.
  2. From People > Users, select Download Icon on the top-right.
  3. Choose User extension export, and then select Export users.
  4. Open the file from your downloads.
Article last updated: 6 December, 2022