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How do I change an extension number?

Change the number associated with a direct extension.

If you need to change the length of digits in an extension number, refer to How to I manage my default phone settings?
Before you begin: You must be assigned an Admin or Super admin role to perform this task.
  1. Sign in to GoTo Admin.
  2. From Phone system > Direct extensions, choose the extension you want to change.
  3. From Overview > Details, select Edit Icon Edit details.
  4. Change the number in the Extension field, and then select Save.