LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

GoTo Meeting offers the latest accessibility features. Switch to GoTo Meeting today!

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    欢迎使用 {goToLogo} Support

    您需要获取帮助的是哪个产品?

    沟通与协作


    GoTo Connect

    集电话、会议和聊天一体

    GoTo Meeting

    视频会议平台

    GoTo Webinar

    虚拟事件平台

    GoTo Room

    Conference room hardware

    GoTo Training

    虚拟训练平台

    OpenVoice

    无间断语音会议

    Grasshopper

    轻量级虚拟电话系统

    join.me

    视频会议平台

    LogMeIn Resolve

    IT 管理与支持

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    远程设备访问

    LogMeIn Central

    远程监控与管理

    远程访问与支持


    LogMeIn Rescue

    远程 IT 支持

    GoToMyPC

    远程桌面访问

    GoToAssist

    远程支持软件

    Hamachi

    托管 VPN 服务

    RemotelyAnywhere

    预置远程访问解决方案
  • Service Status
  • Switch to GoTo Meeting

    If you use accessibility features, we recommend switching to GoTo Meeting so you can always access the latest improvements, such as closed captioning, keyboard shortcuts, and more!

    Learn how to switch to GoTo Meeting
    Try GoTo Meeting for 14 days
    Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • 我的 GoToConnect
    • 我的会议
    • 我的研讨会
    • 我的培训
    • 我的会议
    • My Resolutions
    • My Mobile Devices
    • 我的会话
    • My Sessions
    • 我的事件
    • Sign out
  • Explore Features
  • Start Meetings
  • Troubleshooting and FAQs
product logo
Back button image Back
Back button image
product logo

Why is my meeting launching in Safari?

When you click a meeting link on an iOS 9 device, join.me opens in Safari and takes you to the App Store instead of launching the app.

Symptom

When you click a meeting link on an iOS 9 device, join.me opens in Safari and takes you to the App Store instead of launching the app.

Solution

To use the join.me app instead, tap and hold the meeting link and select Open in "join.me" .


Related Articles:
  • Is there a time limit with join.me?
  • Can I host multiple meetings at the same time?
  • Why can't I start the meeting?
  • Cannot start join.me due to a missing join.me.exe file
  • Can I use join.me on a virtual desktop?

需要帮助?

Contact icon Contact support
Manage Cases icon Manage cases
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • 关于我们
  • 服务条款
  • 隐私政策
  • Trademark
  • Do Not Sell or Share My Personal Info
  • 浏览产品
  • Cookie Preferences
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

参与和支持

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

参与和支持

GoTo Resolve

Rescue

GoToAssist

身份管理与访问

Pro

Central

GoToMyPC