Jive is now GoToConnect!

More than a name change, GoToConnect addresses your crucial needs to have a truly unified, cloud-based phone and meeting solution that lets your organization do business from anywhere on any device.

Get Ready for the Holidays

Learn what options you have for the holidays. Whether you are taking some days off or just changing your open hours, we've got you covered.

Set up your holiday schedule Turn on call forwarding Record a sound clip Record a temporary voicemail greeting
  • Apps, Phones, & Fax

    Use our app, your desk phone, and other features

  • Integrations

    Integrate with the tools you use every day

  • Articles

  • Administration

    Manage your system and pay your bill

  • Resources


    Browse All Articles GoToConnect User Guide Remote Worker Setup Guide Videos What's New

Articles

  • Network Setup

    Optimize your network settings and equipment

  • Articles

  • Access & Security

    Prevent unauthorized network access and fraudulent activity

  • Articles

  • Network Solutions

    Get help with JBC and WAN products

  • Articles

  • Resources


    Browse All Articles Network Articles Videos What's New

Articles

Articles

Articles

  • Administration

    Set up Contact Center and your call queues

  • How to Use

    Use Contact Center as a supervisor and agent

  • Reports

    Understand and leverage your call analytics

  • Articles

  • Resources


    Browse All Articles Agent Guide Supervisor Guide Contact Center Setup Guide Videos What's New

Articles

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