文章

Why do I get a "Do you want to allow GoTo to make changes to your device" message? 为什么无法下载? 允许列表和防火墙配置 会议过程中占用多少带宽? 我收到的消息指出我的系统不受支持 – 我该怎么办? Windows 上的安装步骤 Mac 上的安装步骤 More Download Help Uninstall GoTo Training 关于 GoTo Opener What is the Multi-User Launcher/Opener MSI? Uninstall the GoTo Opener 窗口针对组织者的 GoTo Training 系统要求 针对与会者的 GoTo Training 系统要求 如何启动已安排的培训?(经典) 我如何安排培训?(经典) How do I copy a training? (Classic) 我如何从网络中安排培训? 共享培训、管理注册和发送电子邮件 如何启动“开始培训”会议?(经典) 我如何取消培训? 能够参加我的会议的人数上限是多少? Can I practice my training? Understand Session and Account Roles What is my training ID? Configure Default Training Settings (Classic) 如何向与会者发送完成证书?(经典) 如何创建和管理投票? How do I create and manage evaluations? (Classic) 我如何向我的与会者收取培训费用? 如何创建新测试并将其添加到培训? 如何创建和管理材料? 目录是什么? 如何向与会者共享材料? 我在尝试加入会议时为什么会收到“无法连接”错误? 加入帮助和常见问题解答 我如何注册培训? 我无法加入我的会话 比较各种加入方法 Do I need an account to join a session as an attendee? 我将使用哪种方法加入我的会议? “培训已满员”是什么意思? What does "Waiting for Organizer" mean? 如何加入测试会话? What are the different ways I can join a training? 如何加入 GoTo 中的培训? 针对与会者的 GoTo Training 系统要求 Provide Toll-Free Numbers (Classic) What are the available audio options? 我如何设置默认音频选项? Provide International Phone Numbers (Classic) 音频帮助和常见问题解答 Can I provide my own phone numbers for the training? Manage Preferences for the Windows Desktop App (Classic) Manage Preferences for the Mac Desktop App (Classic) 我如何设置默认音频选项? Configure Default Training Settings (Classic) How do I sync my calendar to the GoTo app? 适用于移动设备的 GoTo 应用程序 How do I present from my iPad? How do I manage my trainings from an iOS device? How do I share my webcam from an iOS device? 如何从 iOS 设备加入培训? What permissions does the Android app require? Manage Trainings via Android GoTo Training App for iOS FAQs GoTo Training App for Android FAQs Join Trainings via Android 我在尝试加入会议时为什么会收到“无法连接”错误? 允许列表和防火墙配置 What security does the web version use? Security FAQs 测试您的网络设置 (Windows) Is GoTo Training GDPR compliant? Is my GoTo product HIPAA compliant? Is there an outage? Third-Party Provider IP Ranges for Audio, Video, and Screen Sharing Services

文章

Why don't I see the webcams option? Launch a Poll during a Training How do I start the timer? How do I share files? How do I use drawing tools? How do I use virtual backgrounds? How do I use Remote Control? How do I change my webcam background using ChromaCam in GoTo Training? How do I manage phone audio using keypad commands? 为什么所有人都听不到我的声音? Why can't I connect to audio with my mic and speakers (VoIP)? 为什么我能听到音频但看不到演示? 为什么我听不到所有人的声音? How do I fix poor, choppy or robotic audio quality? Why do I hear beeping when I am in session? 如何在我的会话期间解决反馈杂音(回声、静电噪音)问题? How do I switch audio modes? 是否有关于活动的常见问题解答? 什么是活动和分会场? 有哪些运行活动和分会场的最佳实践? 活动和分会场指南 What file types are supported when sharing an image, file, or video? How do I start and assign breakout rooms during a training? How do I share files? How do I view a shared recording? Organizer Recording FAQs Are webcams included in my session recording? (Classic) 我如何管理和共享会议录制件? How do I share recordings with others? (Classic) How do I choose my recording method? (Classic) 如何生成报告?(经典) 查看培训历史记录报告 Evaluation Report Registration Report Test Report and Test Report by Date Attendee Report

文章

Why can't I access my account? 为什么我的帐户没有收到“重置密码”电子邮件? How do I unsubscribe from your mailing lists? Who is the billing contact for my account? What's the difference between online and corporate accounts? Where can I see my account information? 我应该以何种方式登录? Change Your Display Name Change Your Display Language Change Your Email Address I forgot my password Connect Your Social or Other Account for Sign-In Change Your Time Zone Change Your Account Password Change Your Profile Picture 如何验证我的登录? 如何管理我的受信任设备? Account Management FAQs My Account FAQs I forgot my account password, how do I reset it? Why can't I change my subscription plan or billing info online? 比较订阅计划 How do I change my current GoTo Training subscription plan? 如何取消 GoToTraining 订阅计划? Subscription Plan FAQs How do I reactivate my GoTo Training subscription plan? Why am I being charged sales tax or VAT/GST for GoTo Training? 取消和退款常见问题解答 How do I change my billing frequency? How do I add a subscription plan or free trial for a different product? How do I unsubscribe from your mailing lists? Create User Groups Manage Account-Wide Settings in the Classic GoTo Admin Center What's New in the Classic GoTo Admin Center? 使用 LogMeIn 管理中心 Delete Users Manually Add Users to Your Account in the Classic GoTo Admin Center Create and Manage Settings Templates Create Reports in the Classic GoTo Admin Center Manage Products for Users Customize Welcome Emails Manage Feature Settings for Users Resend Welcome Email Manage Account Info for Users Delete a User Group Download Past Reports in the Classic GoTo Admin Center View Administrative Activity History Manage Custom User Fields Manage Organization Users 添加图标、欢迎词和主讲人信息 Why can't I change my subscription plan or billing info online? Who is the billing contact for my account? What's the difference between online and corporate accounts? How do I access my GoTo Training invoice history? How do I change my payment method for GoTo Training? 如何取消 GoToTraining 订阅计划? How do I sign in to my billing portal? How do I change the billing contact for my account? 计费中心常见问题解答 How do I change my billing frequency? Corporate Billing Portal FAQs How do I add user licenses on my GoTo Training subscription plan? How do I add a subscription plan or free trial for a different product? How do I subscribe to GoTo Training at the end of my free trial? How do I verify my email address to view my GoTo invoices? 使用 ADFS 2.0 设置企业登录 使用 ADFS 3.0 设置企业登录 Set Up a Custom Enterprise Sign-In Configuration Identity and Access Management Provider Support Set Up Enterprise Sign-In (single sign-on) Using the Organization Center 添加 DNS 服务器的 TXT 记录 Set Up Domains in the Organization Center Manage Organization Users Add Your Identity Provider to the Organization Center Set Up an Identity Provider How do I sign in using single sign-on? Is Enterprise Sign-In right for me? SAML Signing Certificate for Enterprise Sign-In Configure Provisioning for GoTo Products Using OneLogin Active Directory Connector v2 Requirements Configure the Active Directory Connector v2 Run the Active Directory Connector v2 Install Active Directory Connector v2 Update the Active Directory Connector Uninstall the Active Directory Connector Using the Organization Center Set Up and Run User Sync Manage Organization Users Set Up Automated User and Product Provisioning Manage Custom Attributes (optional) Manage User Sync Rules Is automated provisioning right for me? Automated Provisioning Options Why am I getting an "Insufficient Permissions" error message? Troubleshoot the Active Directory Connector
评价您的体验。