HELP FILE
What should I do if I've been spammed with bot registrants?
If you notice any suspicious registrants on your webinar, please review for troubleshooting and prevention tips.
Manually remove suspicious registrants
-
Log in to your account at https://global.gotowebinar.com.
- Locate the desired meeting and click the Registered number
to open the Registrants list.
- Check the names of any suspicious registrants and click Cancel Registration.
- You can choose to send a registration cancellation email and click Cancel Registration.
Verify attendees with reCAPTCHA
Call our support team
Click Call Support at the bottom of this article to reach an agent.