HELP FILE

How do I change my GoToWebinar account settings?

Organizers can change various settings that affect the way webinars are scheduled and run from the Settings page. These settings will apply to all session that you schedule.

The features that are available on your account may vary depending on your subscription plan.

Change the default audio settings

Every time you schedule a new session, it will automatically use the default audio settings configured for your account (but you can change them for each specific session, as needed).

See Set Default Audio Options to learn more about changing your default audio settings. GoToWebinar Audio Settings

Manage registration and verify attendees

To prevent spam or bots from registering for your webinar, you can choose to enable reCAPTCHA and verify attendees. Only questionable registrants will be prompted to identify themselves as humans. GoToWebinar Verify Attendees Settings

Switch to dark theme (beta)

Dark Theme is a color setting that uses light text on dark backgrounds. This can be easier on the eyes and help with focus. You can switch to Dark Theme by switching the Switch UI Theme toggle to the "On" position.

Enable restricted join

Under "Webinar", organizers can restrict attendees from joining from multiple devices. This setting allows attendees to use their unique Join link (given after registration) from one device only. GoToWebinar Restricted Join Setting

Enable Staff webcams

You can use high-definition video conferencing to meet face-to-face with your other session participants. Up to 25 different webcams can be shared during a session!

As an organizer, you can enable Staff members to share their webcams during webinars by switching the Allow staff to share webcams toggle to the "On" position. GoToWebinar Staff Webcam Setting

Manage recordings

You can record any session and then store the recording for attendees to view at a later time. When a session is recorded, the presenter's screen, the audio conference and any shared applications are included.

As an organizer, you can choose to apply these settings across all webinars:
  • Start recording automatically when the webinar broadcast begins.
  • Automatically transcribe all recordings and video uploads that are shown when published to GoToStage.
  • Save your recording online to the Video Library or locally to your computer (online vs. local recording).
  • Show webcams in recordings.
  • Automatically make recordings available to anyone who registers for the session.
GoToWebinar Recording Settings

Enable notifications

Notifications are displayed when you click the Bell icon in the top menu. You can choose to be notified when:
  • Your recording is ready.
  • New GoToWebinar features are available.
  • The registrant maximum limit is reached.
GoToWebinar Notification Settings