GoTo Training lets you set a price for your session, accept payment in multiple currencies, receive payments to your PayPal account and manage partial and full refunds if you need to cancel someone's registration.

Yes, you or your company must have a confirmed and verified PayPal account to take advantage of this feature. We recommend using a business or premier PayPal account so your customers won't need to have PayPal accounts to pay you. You can learn more about the different types of PayPal accounts on the PayPal website.

If you have a business or premier PayPal account, your customers can pay online using major credit cards (Visa, MasterCard, Discover and American Express) or via PayPal.

If you have a personal PayPal account, they can only pay online via PayPal. If you want to accept other methods of payment, such as cash, checks or purchase orders, you can process those payments separately and then manually mark those registrants as "paid" and the system will register them for the session.

Service charges will be applied as the feature is used. In addition to standard PayPal transaction fees*, GoTo will charge a convenience fee of 1.9% of each registrant's fee, with a cap at $9.95 per registrant, or at the cap set for the currency you've selected (see below). All fees will be deducted automatically from your PayPal account at the time of transaction.

GoTo fee = 1.9% of registration, up to these fee caps per registrant:

*The typical PayPal rates are 2.9% + 0.30 per transaction, unless otherwise agreed upon with PayPal. Please see PayPal's fee policy.

No, each GoTo Training account can only be linked to a single PayPal account at this time. Even if you have multiple organizers using your GoTo Training account, all funds collected will go to the same PayPal account. Any disbursements to different people or departments in your organization will need to be managed by you through PayPal or your finance department.

You can link your GoTo Training account to a different PayPal account at any time. Just remove the original link and set up a new one in the Payments section on the GoTo Training Settings page. However, once a change has been made, the GoTo Training system will not be able to perform refunds for registrations processed through the former PayPal account.

Payment processing has been integrated seamlessly into the GoTo Training registration process. Once your registrants have completed their initial registration details, they are taken to a page where they are shown their payment options, including paying with a major credit card, via PayPal or through whatever alternate methods you may have indicated (check, invoice, etc.).

Yes. When you set up your training, you can specify one of the currencies below as the currency you would like to be paid in. That is the currency that will be shown on your registration page. If a registrant pays in another currency, PayPal (which supports multiple currencies) will convert it to your chosen currency. PayPal charges a receiving fee for this service.

Most other currencies can be converted by PayPal into your chosen currency.

If you want to waive the fee for a registrant, you can manually mark them as "paid" and the system will register them for the session. You can also set up custom discount codes in your Settings > Payment section and give those discount codes out as desired.

A full or partial refund can be issued through the GoTo Training service up to 60 days from the initial transaction; after that, you will need to issue the refund another way, such as by check or the "Send Money" function PayPal offers. Refunds can also be managed directly through your PayPal account.

If the refund occurs within the required 60-day period from the initial transaction, GoTo and PayPal service fees will be refunded to your PayPal account, regardless if the refund is issued through GoTo Training or PayPal. If a partial refund is given, GoTo and PayPal fees will be prorated.

Learn how to start charging for trainings. If you're an administrator on a corporate account, adjust your company's account Settings to begin charging for your GoTo Training sessions.