How do I Sort Devices by Their Antivirus Details in GoTo Resolve?
You can sort devices by clicking a column header on the Devices page.
Tip: Can't see this feature? Check out our feature comparison.
To get the most relevant information displayed, select
Antivirus view from the
Focus view drop-down list above the device list.
You have the following device properties listed in the column header. If you do not see a property, open the column selector at the top of the device list and add the necessary properties.
- Device nickname - Name of the remote device in GoTo Resolve.
- Device health - Overall heath of the device based on the status of alerts, antivirus issues, operating system updates, and application updates.
- Group name - Name of the group that the device is a member of.
- Tenant - Name of the tenant that the device belongs to.
- Hostname - Host name of the remote device.
- OS updates - Number of uninstalled Windows OS updates.
- Application updates - Displays whether the device has any updates available or it is up to date.
- Alert - Number of unacknowledged alerts that the device triggered.
- Antivirus health - When the device has multiple antivirus software installed, you can view the details of all those software.
- Status - Online status of the remote device. When the device has multiple antivirus software installed, you can view the details of all those software.
- Real-time protection - Displays whether Windows real-time protection is enabled on the remote device.
- Firewall - Displays whether the firewall software running on the remote device is enabled. Unknown means that GoTo Resolve could not detect what software is running on the device, if any. Currently, GoTo Resolve cannot detect certain firewalls.
- Antivirus software - Name of the antivirus software installed on the remote device.
- Virus definition database - Version of the antivirus database that the installed software uses on the remote device.
- Last scan on - Date and time when the remote device was last scanned for antivirus threats.
- Labels - Labels applied that help categorize the device.
- Version - Version of the installed GoTo Resolve software.
- Operating system - Operating system running on the device.
- OS version - Version of the operating system running on the device
- IP address - Current IP address of the remote device.
- Last logged in user - Name of the user who is currently logged in to the device.
- Last accessed - Date and time when the device was last accessed remotely.
- Added - Date and time when the device was added to your account.
- Last boot time - Date and time when the remote device was last rebooted.
How to filter devices?
You can use the standard device filters to list only a subset of your devices. You can find all antivirus-related filters in the Device health section of the Filters page.
Article last updated: 4 April, 2024