How do I Add Comments to a Ticket in the Console?
Remember: This feature is not available with a Free subscription. Check out which subscription you need to get the most of GoTo Resolve.
Results: Your comment is added to the ticket, no need to save it.
Tip: You can set up alerts when a ticket is created or modified. See How do I Set up Email Notifications in GoTo Resolve?
How to edit a comment?
You may want to edit or delete one of your existing comments. Here's how:
Article last updated: 17 November, 2022