User-initiated self enrollment of macOS devices
Self-service enrollment is an authenticated mass-enrollment method that enables named users to add one or more macOS devices in GoTo Resolve MDM through an enrollment URL using a common passcode.
When this method is used, administrators do not need to send user-specific, one-time enrollment credentials to each user every time, when a new device needs to be enrolled in GoTo Resolve MDM.
Requirements
- Apple Push Notification service needs to be configured using a valid Apple Push Certificate on your GoTo Resolve MDM site.
- GoTo Resolve MDM supports the management of macOS devices running macOS 10.7 or later.
How to enable self-service enrollment?
In addition to meeting the above-mentioned requirements, the administrator needs to do two things to enable the self-service enrollment of devices:
- Go to the page on GoTo Resolve MDM and make sure you have added all users to your GoTo Resolve MDM site who need to be able to enroll devices in GoTo Resolve MDM. This is a required step, because only known users, listed on your site, can enroll devices to your GoTo Resolve MDM site. For more instructions, read Adding users.
- In GoTo Resolve MDM, go to and generate a new Company passcode for the Self-service enrollment using the Generate new button. Then communicate this Company passcode code to all users who are allowed to enroll devices.
Self-enrollment instructions for the device users
- Open up your web browser and go to https://mdm.gotoresolve.com/enroll.
- Fill in your email address and the Company passcode received from your administrator.
The layout of the screen may look different in the product.
- After successful authentication, you will soon receive an email containing instructions and enrollment credentials for enrolling your device in the management system.
Article last updated: 5 July, 2024