App management and deployment for Mac
This article overviews GoTo Resolve MDM's app management features for Mac.
App management capabilities for macOS in a nutshell
- GoTo Resolve MDM supports the deployment of application packages (PKGs), scripts, and Apple Business/School Manager apps.
- You can define an automated application update policy for the apps installed via Apple Business/School manager.
- App deployments are always silent for macOS devices.
- You can manage licenses for the Apple Business Manager apps in GoTo Resolve MDM.
- GoTo Resolve MDM supports the remote updating of macOS apps, but unfortunately, remote configuration or uninstallation of macOS apps is currently not possible.
How to add Apple Business Manager apps to GoTo Resolve MDM?
You can purchase licenses for macOS applications in bulk through Apple Business/School manager and then take care of the license assignments and application deployments with GoTo Resolve MDM. The deployment of Apple Business/School Manager apps is supported for macOS 10.7 (or newer) devices enrolled in GoTo Resolve MDM.
- You need to have sufficient user privileges to access Apple Business/School Manager and manage the application purchases and licenses on behalf of your organization.
- To add VPP apps
-
- Log in to Apple Business or School Manager.
- Go to
The layout of the screen may look different in the product.
and set the search filter Type = Mac. After that, you can do a search to find the app that you would like to purchase and deploy to your devices.
- Click on the desired app from the search results and buy licenses (even for the free apps). At this point, you will also need to assign the licenses to the correct location.
The layout of the screen may look different in the product. - Then log in to your GoTo Resolve MDM site. Go to page, and use the button to refresh the page contents.
The layout of the screen may look different in the product. - Make sure you have the Platform column visible on the page. You should now see all applications that you have bought licenses for on the page.
- You may now deploy the application to your devices. A successful deployment will automatically assign one of the bought licenses to the device.
How to release a license?
If needed, you can release a license by using the trash bin icon that can be found on the VPP licenses tab of the Device page.
The layout of the screen may look different in the product.
How to add an application package (PKG) to GoTo Resolve MDM?
You may also use application packages (PKGs) to deploy apps to devices with macOS version 10.13.6 or above. Start adding the application package to GoTo Resolve MDM from the page. Before uploading, please make sure that PKGs are digitally signed.
- Select the option macOS application under the dropdown button Add.
- Application type PKG is chosen by default, and you may proceed to fill in the application details. From the picture below, you may see the compulsory fields. Find out more information about the fields from the tooltips. Please note that the Bundle identifier and software version fields need to match the PKG file. If the bundle id does not match the PKG file, then the deployment may get stuck in "in progress" status on GoTo Resolve MDM.
The layout of the screen may look different in the product. - You may now find the added application from the page. To view and edit the details of a single application, press the arrow at the end of the row.
How to deploy macOS apps to managed devices?
Deploy the app from the Device or Devices page using the
button.The layout of the screen may look different in the product.
You can automate the macOS application deployment with GoTo Resolve MDM's Business policies.