Shutting down a device remotely
This article describes how to remotely shut down a device in GoTo Resolve MDM. The shutdown action supports iOS and macOS devices.
Requirements
- iOS devices are Supervised and running iOS 10.3 or newer
- macOS devices are running macOS 10.13 or newer
The shutdown action is available both on the Device page and also on the Devices page under the Actions menu.
Please note that passcode-protected iOS devices will not join protected Wi-Fi networks until they are unlocked after shutdown.
The status of the action can be followed from the page or from the device's action log.
Article last updated: 11 October, 2022
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