How do I give someone keyboard and mouse control?
Presenters can grant other attendees shared control of the keyboard and mouse. This aids in collaboration as it allows them to move the mouse around your shared screen and use their own keyboard to type on it. Your mouse always has priority. You can override their mouse movements at any time to temporarily regain control without removing their access.
Note: This feature is only available for staff members (Presenters, panelists and organizers).
Notice: Seeing something different? This article addresses the classic experience. View How do I use Remote Control? for the new GoTo experience.
If you notice that your attendees are unable to use your keyboard and mouse within certain specific apps, it is due to a conflict with the
Windows Integrity Mechanism. It likely indicates that the app is running at a higher integrity level than the
GoTo Webinar desktop app. For example, if an app on your computer is running as admin (which uses a high integrity level), then other attendees will be unable to use your keyboard and mouse within it because the
GoTo Webinar desktop app runs at a medium security level. If you know that you want your attendees to be able to access an app that runs at a higher integrity level, you must launch
GoTo Webinar as an admin when you start your session (by right-clicking the app and selecting
Run as admin).