HELP FILE
Why didn't my session record?
There are a few possible reasons why you can't find your recording.
- The recording might not have been converted yet. See How do I convert meeting recording? (Classic) to learn more about opening the Recording Manager and converting your raw file.
- The recording might have been mislocated. If you did not change the default location, you should be able to find your recording in your Documents folder. View How do I find my recordings? to learn more about how your recording files are stored.