Installation Tips for Google Chrome (Windows)
Are you having trouble installing the desktop app while using Google Chrome? There are a couple of things that you can try.
Applies to Windows only; also see Mac info
Restart the download.
On the Launcher page, click download & run GoToMeeting in the blue box on the launcher page. You should then see the " GoToMeeting Opener.exe" file begin downloading and display at the bottom of your screen.
Run the GoToMeeting Opener file.
The " GoToMeeting Opener.exe" file should have appeared in the lower-left corner of your browser. Click it to open it, then click Run to launch GoToMeeting .
If you do not see the " GoToMeeting Opener.exe" file in your browser, you can retrieve it as follows:
- Press Ctrl + J on your keyboard.
- In the Downloads folder, click GoToMeeting Opener.exe.
- Click Run to launch GoToMeeting .
Approve the External Protocol Request.
If you see the Launcher screen and it is covered by an "External Protocol Request" pop-up window, you'll need to click Launch Application to continue.