HELP FILE

How do I speed up my internet connection?

In general, it's recommended that you have at least 1 Mbps of bandwidth available for optimal session performance.

If you're noticing a slow connection on your computer or mobile phone, there are a couple ways to help speed up your connection:
  • Close out of any applications not being used.
  • Clear your browsing history and browser's cache.
  • Switch to a plugged-in connection (i.e., Ethernet cord) if connected to Wi-Fi.
  • Hide shared webcams and/or stop sharing your own.
  • Switch to Phone call mode from Computer audio.
  • Switch to Commuter Mode if joined from an Android or iOS device.
  • Check for computer updates and restart.
  • Restart router or modem.
  • Check to make sure you're running the latest version of your browser and update.

Also see How much bandwidth is used during a session?