HELP FILE

How do I integrate with Microsoft Outlook?

    Use the Outlook integration to easily attach and remove meeting details from an invite directly within your Outlook calendar.

    You must have a Microsoft account to use this integration.

    Note: The Microsoft Outlook integration login session expires after 7 days.
    Attention: We recently merged the GoTo Connect and GoToMeeting for Outlook integrations. GoToMeeting users can expect to see a change in the integration name to GoTo for Outlook.

    System requirements

    System Minimum requirements
    Outlook for Windows
    • Windows 7 or newer
    • Microsoft Outlook 2016 or newer
    Outlook for Mac
    • Mac OS X 10.10 (Yosemite) or newer
    • Microsoft Outlook 2016 or newer
    Outlook for Web Most recent versions of:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge

    Outlook for Desktop

    You must have Outlook 2016 or newer to use this integration.
    Note: Syncing your Outlook contacts requires an Office 365 account.
    1. In Microsoft Outlook, select Microsoft Outlook Add-Ins Icon or Get add-ins from the toolbar in the home tab.

      Tip: If you cannot find the Add-in icon in the toolbar, select File > Manage Add-ins. To learn more, view Installing Office Add-ins to Your Mailbox.

    2. Search for GoTo for Outlook then select Add.
    3. When prompted with the privacy policy, select Continue.
    4. Select GoTo Integration from the toolbar in the home tab then log in with your GoToMeeting credentials.
    5. Select your extension and language.
    6. Select Link with Office365 then link your account from the integrations dashboard.

      Result: Your Outlook contacts now appear in GoTo. You can close out of the GoTo Integration window.

    When you schedule a meeting, select GoTo Integration in the toolbar to attach and remove your meeting details directly from Outlook.

    Outlook on the Web

    For the integration to work properly, you must disable the block the Block third-party cookies setting in your Security and Privacy.
    Note: Syncing your Outlook contacts requires an Office 365 account.
    1. In Microsoft Outlook, select Microsoft Outlook Add-Ins Icon at the top of an email. If you don't see the icon, select Microsoft Outlook Web Three-Dot Icon then Get Add-ins.

      Tip: If you cannot find the icons and need to troubleshoot, view Installing Office Add-ins to Your Mailbox.

    2. Search for GoTo for Outlook then select Add.
    3. From an email, select Microsoft Outlook Web Three-Dot Icon then GoTo Integration.

      Note: To easily access the integration, you can add the icon to the top of your emails.

    4. Select Sign in in the right sidebar then sign in with your GoToMeeting credentials.
    5. Choose your extension and language.
    6. Select Sync contacts and link your account from the integrations dashboard.

      Result: Your Outlook contacts now appear in GoToMeeting.

    When you schedule a new event, select the More icon then GoTo Integration in the toolbar to attach and remove your meeting details directly from Outlook.