GoTo is pleased to provide its former subscribers of OpenVoice Integrated (also known as "OVI”) an offering that is now fully integrated with GoTo Meeting called “Enhanced Audio". All of the features and functionality of OVI are included in the new fully-integrated Enhanced Audio services. The transition to this integrated offering should be automatic and seamless to you and your users – you will not see any interruption to your service or any change in your audio conferencing phone numbers.

As part of this change, the Enhanced Audio service is provided by GoTo USA, Inc.

Since OVI was deemed to be a standalone telecommunications service, GoTo was required by law to contribute a percentage of interstate and international revenues derived from the sale of OVI to the Federal Universal Service Fund (or FUSF), a government program established in 1997 by the Federal Communications Commission (“FCC”) to help fund government-administered programs that subsidize telecommunications and broadband services for low-income consumers, schools, libraries, and healthcare facilities, as well as for individuals living in rural and high-cost areas. As permitted by the FCC, GoTo previously charged its OVI customers a Universal Service Fund (“USF”) fee, which was used by GoTo to recover the cost of their federally-required contributions to FUSF.

Because Enhanced Audio is fully integrated with GoTo Meeting (itself a non-telecommunications service), GoTo is no longer obligated to contribute any Enhanced Audio revenues to the FUSF so there is no longer any need for GoTo to collect a USF fee on your invoice.

Your conferencing numbers, services, and general experience should remain the same so you can enjoy the benefits and cost savings of our fully-integrated Enhanced Audio offering without having to take any action. However, we do want to ensure you, your users, and your accounts payable teams are aware of the following:

• You will no longer see OpenVoice Integrated on your invoice and will instead see Enhanced Audio.
• You will no longer see a USF charge on your invoice because Enhanced Audio is fully integrated with GoTo Meeting and is not subject to FUSF.
• Whereas OpenVoice Integrated was a telecommunications service provided by GoTo Audio LLC, "Enhanced Audio" is provided to you by GoTo USA, Inc., the same GoTo entity who is providing you GoTo Meeting.

View the Audio Country List https://support.goto.com/connect/help/country-availability-enhanced-audiofor the latest supported countries.

Organizers and attendees can dial in to the meeting from their phones from 50+ countries. They can even choose to have GoTo call them!

Yes. After you purchase the add-on, users will have access to toll-free numbers. They can change their default audio options and update the countries for which phone numbers are provided at the account or meeting level.