HELP FILE

How do I prevent unauthorized phone number transfers?

Create a four to eight-digit pin to protect your phone numbers from being transferred without your authorization.

You must have super admin permissions.
  1. Log in at https://my.jive.com/pbx.
  2. Click Permissions in the left sidebar.
  3. From General > Account Security, enter a Phone Number Transfer Pin.
  4. Click Save.
You will now need to provide this pin any time you request to port a phone number away from our service.