HELP FILE

How do I integrate with Google Chrome?

Jive Click to Connect gives you the ability to hover over a phone number (or enter it manually) within Google Chrome and initiate a call to that number on your phone. As needed, you can enable the extension to automatically search your callers’ caller ID within Google—or other third-party tools—to learn more about who’s calling.

  1. Click here to go to the Chrome Web Store.
  2. Click [+ ADD TO CHROME]. Only the last 2 versions of Google Chrome support this extension.
  3. Click [Add extension].
  4. When prompted, log in using your Email Address (JiveID) and Password.
  5. Select your line. Hover over to:
    • Test Ring: Rings the line/device to test its connectivity.
    • Delete: Deletes the line/device from the line selector.
  6. Customize the settings to your liking.
    • Click here for more help on web pops and 3rd party pops.