HELP FILE

Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.

This feature is in public beta.
  1. Log in at https://my.jive.com/pbx.
  2. Click Lines in the left sidebar and then click your fax line.
  3. From Fax > Using an Analog Telephone Adapter, enable fax storage for incoming and/or outgoing faxes.
  4. Enter an email address for failed transmission notifications.
  5. Click Save.