How do I use Remote Control?
Presenters can give multiple attendees shared control of their keyboard and mouse. This allows others to move the mouse around your screen and use their keyboard for added collaboration.
In order to give remote control, you have to be on the desktop app and actively sharing your screen. To receive remote control access, you have to be on either the desktop app or web. View
How do I download and install the GoTo app?. Note that the presenter's mouse always has priority – they can override attendees' mouse movements to temporarily regain control without removing Remote Control access.
Allow attendees to request remote control
Before you begin: Your admin must
enable this feature before you can use it. Once enabled by the admin, co-organizers and promoted attendees can request for remote control at any time.
Select training.
. Co-organizers and promoted attendees can also update this setting during the
Results: Attendees see a "Remote control is now available" notification during the training.
What to do next: When an attendee requests remote control, you'll be notified. Select
Give control to grant access. If multiple attendees request remote control, a list of their names will appear in the top menu.