Yealink W53P (Base)
Quickstart
Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.
Pair Your Handset(s)
Pair your handsets to your base station.
- This handset is compatible with the Yealink W60H base.
- Up to eight handsets can be paired with this base station.
Assign a Line to Your Handset(s)
Assign a unique line to each handset that is paired with this base station.
Call Forwarding
Automatically forward incoming calls to an internal extension or external number.
- Press the OK key.
- Select .
- Select your desired forwarding type.
- Always : Forwards all incoming calls.
- No Answer : Forwards all unanswered incoming calls.
- Busy : Forwards all incoming calls while you're in a call.
Note: Call waiting must be disabled to use call forward busy ( ).
- Dial the forwarding destination (internal extension or external number).
- If you selected No Answer , enter how many rings to wait before forwarding.
- Press the Save softkey.
Do Not Disturb (DND)
Stop your phone from ringing and send all incoming calls directly to voicemail.
Voicemail Access
Check your voicemail from your phone.
Speed Dial
Assign regularly dialed numbers to additional line keys on your phone.
3-Way Calls
Speak with two parties simultaneously by creating a mini-conference call on your line.
- While on an active call, press the Options softkey.
- Select Conference.
- Dial the internal extension or external number to add to the conference.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Press the Conf softkey.
Transfer A Call
Warm Transfer
Place a current call on hold and speak with the destination party before transferring the call.
Blind Transfer
Transfer a call to another party without speaking to them first.
Hold
Place a call on hold while you take some time to look up an answer to a question or answer another call.
- Press the Options softkey.
- Select Hold.
- Press the Resume softkey to retrieve the call.
Modify Ringtone
Choose a new ringtone for your phone or assign a different ringtone to each of your lines.
Presence Monitoring
Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.
Supported Features
Call Handling Features
- Warm Transfer
- Blind Transfer
- Do Not Disturb (DND)
- Call Forward All
- Call Forward Busy (call waiting must be disabled)
- Call Forward No Answer
- Anonymous Call Rejection
- Intercom (* + ext)
- Hold
- Multi-way Calling
- Reject
- Call Waiting
- On-hook Dialing
- Speakerphone
- Stutter Tone
User Interface Features
- Call Logs
- On Device Directory
- Adjustable Ringer Volume
Feature Keys
- 5 SIP Accounts (supports 4 active calls)
- 5 Dedicated Line Keys
- Voicemail Button
- Mute Button
Display
- Message Waiting Indicator (MWI)
- Caller ID (CID)
- Time/Date Display
- On-Screen Message Display
Network & Provisioning
- One Touch Activation
- On Device Ethernet (PoE)
- Secure Provisioning
- Cisco Multicast
- Web Interface Provisionable
Hardware
- Wireless Handset
- Wired Headset
Provisioning
- Verify you have created a device profile.
- Verify you have assigned the phone's MAC address to the device profile.
- Verify you have properly plugged in the phone.
From the Web UI
Learn how to provision your phone from the web UI.
Factory Reset
Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.
Reset Secure Provisioning
After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.
- Sign in at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
- From , click Reset.